Mad Money Club – Privacy & Data Policy

1. Our Role in Your Privacy

If you are a Mad Money Club customer, subscriber, or simply visiting our website, this policy applies to you. We are committed to handling your data responsibly, transparently, and in accordance with applicable privacy laws.

2. Our Responsibilities

If you are a registered MMC customer or a visitor to our website, we act as the data controller of your personal data. As the data controller, we determine how and why your personal information is processed, and we ensure it is handled lawfully, securely, and with respect for your rights.

3. Your Responsibilities

Please take a moment to read this Privacy Policy so you understand how your information is used.

If you are an MMC customer, you should also review the relevant contracts between us, including the Data Processing Agreement , which is available upon request at elisabeth@madmoneyclub.com. These documents may contain further details on how we collect, store, and process your data.

If you provide us with personal information about other people, or if others share your personal information with us, we will use that information only for the purpose for which it was provided. By submitting such information, you confirm that you have the authority to allow us to process it on your behalf in line with this Privacy Policy.

4. Information We Collect

We may collect the following types of personal data:

Personal details you provide:

• Name
• Contact information (email, phone number)
• Payment information (processed securely by third-party providers)
• Event attendance, dietary, feedback details
• Photographs or video imagery taken at MMC events

Technical information:

• IP address
• Browser type
• Device information
• Website usage data via cookies and analytics tools

5. How We Use Your Data

Event management

• Processing reservations, ticket purchases, payments, attendance, and feedback
• Communicating event details, changes, or updates

Customer service

• Responding to enquiries
• Providing support before, during, and after events
• Managing preferences and resolving issues efficiently

Improving MMC products and services

• Enhancing the community, resource hub, matching, website and event experience
• Developing new community resources, tools, and offerings
• Analysing engagement and participation to understand what works and what needs refining

Developing technology and AI-enabled products

• Training and improving MMC’s digital tools, including AI-supported features
• Testing, building, and refining technology that supports the MMC community
• Ensuring innovations are based on real user needs and interactions

Marketing and communications

• Sending newsletters, updates, and community information (you may opt out at any time)
• Using photos and videos from events in marketing materials, on social media, and on the MMC website. If you prefer not to appear, please tell the host in advance.

6. Sharing Your Data

We only share your information with carefully selected third-party service providers when necessary, such as for:

• Payment processing
• Ticketing and booking systems
• Website hosting and analytics

These parties are required to protect your information and use it only for services provided to MMC.

We never sell your personal data.

7. How Your Data Is Protected

Your privacy is important to us. We protect your information through:

• Secure storage systems
• Limited access to personal data
• Encryption and security protocols where appropriate
• Compliance with GDPR and other relevant legislation

8. Photography & Event Imagery

By attending MMC events, you acknowledge that photos and videos may be taken. These may be used for promotional and marketing purposes. If you prefer not to be featured, notify your event host in advance.

9. Cookies

Our website may use cookies to improve usability and performance. You can manage or disable cookies through your browser, although doing so may affect certain website features.

10. Your Rights

You can:

• Access the information we hold about you
• Request corrections
• Request deletion of your data (subject to legal or operational requirements)
• Object to certain types of processing
• Restrict certain types of processing
• Withdraw consent for certain types of processing

To exercise these rights, please contact us at elisabeth@madmoneyclub.com.

11. Policy Updates

We may update this Privacy & Data Policy from time to time. Updates will be posted on our website, and the most recent version will always apply.